us.pandora processes storefront orders exclusively in United States dollars (USD). Checkout assesses tax where legally required rather than representing that every transaction is tax free. For customers reviewing this page, the relevant choice is explained so the operational consequence is stated in plain English.
Handling Card Information
Card processing is performed through Shopify's checkout infrastructure and relevant providers; do not send full card credentials to us.pandora by email. For transparent customer guidance, this point is described so the scope of this statement is easy to recognize.
Questions About a Charge
Customers needing transaction assistance can reach support@jewelcove.shop or (919) 348-6119; provide the order number without sending complete card credentials. To keep this requirement unambiguous, the operational detail is included so the scope of this statement is easy to recognize.
Payment Review
Only an authorized user of the payment method may submit it, and checkout details must be accurate. A temporary issuer hold may appear while the transaction is reviewed, and unsuccessful authorization or risk checks can prevent fulfillment. For reliable order and support handling, the practical step is stated so the relevant timing and responsibility are easy to locate.
About Credit/Debit Card
Customers may pay with an eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover card offered during checkout. The issuer may require verification or decline authorization, and not every card is available in every circumstance. To explain the practical effect, the customer remedy is described so the available process remains clear at the time it is needed.
Payment Reversals
An order may be cancelled before shipment. After shipment, the Refund Policy applies, and an approved refund is sent to the original payment method within 5–10 business days. For customer clarity, the rule is expressed so the requirement can be followed as written.
Store Contact Details
These are the current contact details for the merchant operating the store. For ease of reference, the applicable process is outlined so the customer does not need to infer the intended procedure.
Business name: us.pandora
Email: support@jewelcove.shop
Telephone: (919) 348-6119
Physical address: 894 W Trade St, Charlotte, North Carolina, 28202, United States